Quality, Audit and Improvement Workshop:
A workshop with taught, discussed and interactive elements plus practical activities on quality, audit, root cause analysis and improvement.
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Understand the definitions of quality & audit
? Understand the relationship between quality, audit and improvement
? Understand the cyclical nature of audit
? Understand the processes involved in audit
? Utilise audit tools to undertake an audit
? How to follow an audit through logically and derive improvement points from it
? Learn how to develop and refine an audit tool
? Understand root cause analysis and how to establish corrective and preventive actions from this
Event contact details
Sue Alexander Email: Sue.alexander@rmh.nhs.uk Telephone: 020 8661 3354
Location
Croydon Hilton 101 Waddon Way, Purley Way, Croydon London London CR9 4HH England