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Quality, Audit and Improvement Workshop 2018

An workshop with taught, discussed and interactive elements plus practical activities on quality, audit, root cause analysis and improvement.

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13th June 2018
Venue: Croydon Hilton

?             Understand the definitions of quality & audit

?             Understand the relationship between quality, audit and improvement

?             Understand the cyclical nature of audit

?             Understand the processes involved in audit

?             Utilise audit tools to undertake an audit

?             How to follow an audit through logically and derive improvement points from it

?            Learn how to develop and refine an audit tool

?            Understand root cause analysis and how to establish corrective and preventive actions from this

Event contact details

Sue Alexander Telephone: 020 8661 3354

Location

Croydon Hilton 101 Waddon Way,
Purley Way
Croydon CR9 4HH