Quality, Audit and Improvement Workshop 2019
An workshop with taught, discussed and interactive elements plus practical activities on quality, audit, root cause analysis and improvement.
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13th June 2019
Venue: Hilton London Croydon
- Understand the definitions of quality & audit
- Understand the relationship between quality, audit and improvement
- Understand the cyclical nature of audit
- Understand the processes involved in audit
- Utilise audit tools to undertake an audit
- How to follow an audit through logically and derive improvement points from it
- Learn how to develop and refine an audit tool
- Understand root cause analysis and how to establish corrective and preventive actions from this
Event contact details
Sue Alexander Email: Sue.alexander@rmh.nhs.uk Telephone: 020 8661 3354
Location
Hilton London Croydon 101 Waddon Way Purley Way Croydon CR9 4HH