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Quality, Audit and Improvement Workshop Oct

A workshop with taught, discussed and interactive elements plus practical activities on quality, audit, root cause analysis and improvement. Date(s) of Activity: 11th October 2018

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11th October 2018
Venue: Croydon Hilton

          Understand the definitions of quality & audit

          Understand the relationship between quality, audit and improvement

          Understand the cyclical nature of audit

          Understand the processes involved in audit

         Utilise audit tools to undertake an audit

          How to follow an audit through logically and derive improvement points from it

          Learn how to develop and refine an audit tool

        Understand root cause analysis and how to establish corrective and preventive actions from this

Event contact details

Sue Alexander Telephone: 020 8661 3354