CONGRESS 2023 -

Problems can happen when we least expect them. Loss of a key building, a cyber-attack or a system failure, interruption to a utility supply, severe weather, critical equipment failure, supply chain disruption or even a significant loss of staff. Sooner or later every organization will need to deal with issues like these and if there's no plan the outcomes could be far worse than they need to be. This is why services must maintain a critical incident response plan and a wide range of business continuity plans, having a structured approach for managing these unplanned disruptions. Business continuity planning is just one part of a much bigger risk management process. We prepare for emergencies, not just because we're legally required to do so, but because patients, donors, and the wider NHS rely on our services being available every day. There are four main scenarios all good business continuity plans should consider: Loss of staff Loss of the workplace Loss of equipment and consumables and Loss of ICT systems The process should be one of a cycle of preparedness including Risk Management or identification Planning Training Exercising Lessons identified

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