CONGRESS 2023 - Key skills for a supervisory role
There is a tendency to promote staff into supervisory roles and then allow them to find their feet on their own as the are faced with managing staff and taking on more responsibility. Departments tend to be very good and training these supervisors on how to perform tasks such as rotas, overtime payments, etc. but assume they have the necessary skills to mage and lead staff. Often these supervisors look to role models from managers they have worked with or for and Tv (the apprentice, shudder) to help them developed their interpersonal skills. Sonic healthcare UK has recognized this as an opportunity to help with the development of all grades and has a novel training program to aid in supporting management and leadership skills. This will be discussed in this lecture.
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There is a tendency to promote staff into supervisory roles and then allow them to find their feet on their own as the are faced with managing staff and taking on more responsibility. Departments tend to be very good and training these supervisors on how to perform tasks such as rotas, overtime payments, etc. but assume they have the necessary skills to mage and lead staff.
Often these supervisors look to role models from managers they have worked with or for and Tv (the apprentice, shudder) to help them developed their interpersonal skills. Sonic healthcare UK has recognized this as an opportunity to help with the development of all grades and has a novel training program to aid in supporting management and leadership skills. This will be discussed in this lecture.