Quality Management


Develop your knowledge and skills in quality management

The IBMS Certificate of Expert Practice Distance Learning course in Quality Management is delivered in partnership with the Ulster University. It will support you in developing your quality management skills and basic knowledge of quality management.

Further information

Quality Management course content and assessment

The course comprises of six modules (two weeks study each) as follows:

  • Introduction to Quality Management
  • Quality Management Systems
  • Accreditation
  • Audit
  • Conformance Management
  • Change

More information on the learning outcomes for each module can be found here

You can access course content through a designated area of the Ulster University's website, which includes candidate email and discussion forums.  The IBMS Certificate of Expert Practice (CEP) in Quality Management is assessed through two assessment pieces and an online examination:

  • Your first assessment piece should critically capture how the discussion forums have assisted your learning during the course 
  • Your second assessment piece should show what you will change in your own practice as a result of doing this course and the steps you would take to do so
  • The online examination lasts 75 minutes with 42 questions in total composed of 36 multiple-choice and six short answer questions covering all course modules

Quality Management course dates

The course dates for 2020 are:

Applications for 2020 open W/C 5 August 2019
Closing date for applications 6 December 2019
Log-in details available First week of January 2020
Introductory Module 6 January
Module 1 17 January
Module 2 31 January
Module 3 14 February
One week break 28 February
Deadline for submission of first assessment piece 5 March
Module 4 6 March
Module 5 20 March
Module 6 3 April
Finish 17 April
Examination 7 May
Exam Result Notification 28 May
Examination (Re-sits) 4 June
Deadline for submission of second assessment piece   5 June
Results Released 30 June
Certificates Sent Out W/C 6 July

You will be award an IBMS Certificate of Expert Practice in Quality Management on successful completion of the course

Quality Management how to apply

You will need to submit to the IBMS Examinations Team:

You can also submit a copy of your application and payment by post to Examinations, IBMS, 12 Coldbath Square, London, EC1R 5HL.

On the application form you are requested to briefly describe why you are applying to undertake the qualification. Your application will not be accepted or rejected based on what is stated instead this information is being requested simply to enable us to understand your level of experience and the motivation for applying.


Quality Management resources

You can find articles and online resources to support you in completing an IBMS Certificate of Expert Practice in Quality Management in our Resources section

Quality Management deferrals, withdrawals and mitigating circumstances

If you wish to defer, withdraw or highlight any mitigating circumstances please contact as soon as possible.

If you have any questions about the IBMS Certificate of Expert Practice in Quality Management please contact