Quality Management


Develop your knowledge and skills in quality management

The IBMS Certificate of Expert Practice Distance Learning course in Quality Management is delivered in partnership with the Ulster University. It will support you in developing your quality management skills and basic knowledge of quality management.

Please note

Applications for the Certificate of Expert Practice (CEP) online qualifications in Leadership and Management, Quality Management and Training for 2018 have now closed.

We will start taking applications for the 2019 course in August 2018.

Further information

Quality Management course content and assessment

The course comprises of six modules (two weeks study each) as follows:

  • Introduction to Quality Management
  • Quality Management Systems
  • Accreditation
  • Audit
  • Conformance Management
  • Change

More information on the learning outcomes for each module can be found here

You can access course content through a designated area of the Ulster University's website, which includes candidate email and discussion forums.  

IBMS Certificate of Expert Practice in Quality Management is assessed through two reflective learning statements and an online examination:

  • Your first reflective statement should critically capture how the discussion forums have assisted your learning during the course 
  • Your second extended reflective statement should show what you will change in your own practice as a result of doing this course and the steps you would take to do so
  • The online examination lasts 75 minutes with 42 questions in total composed of 36 multiple-choice and six short answer questions covering all course modules

Quality Management course dates

The course dates for 2018 are:

Applications for 2018 open W/C 14 August 2017
Closing date for applications 8 December 2017
Log-in details available First week of January 2018
Introductory Module 8 January
Module 1 19 January
Module 2 2 February
Module 3 16 February
One week break 2 March
Deadline for mid-point reflective statement   8 March
Module 4 9 March
Module 5 23 March
Module 6 6 April
Finish 22 April
Examination 10 May
Examination (Re-sits) 7 June
Deadline for End of Course Reflective Practice Submissions   14 June
Results Released 3 July
Certificates Sent Out W/C 9 July

You will be award an IBMS Certificate of Expert Practice in Quality Management on successful completion of the course

Quality Management how to apply

28 November 2017 Update:

Please note that we have reached the limit of 60 candidates for the 2018 course and therefore we are no longer taking applications for next year. Candidates can however still apply for the CEP in Leadership and Management or CEP in Training.

Quality Management resources

You can find articles and online resources to support you in completing an IBMS Certificate of Expert Practice in Quality Management in our Resources section

Quality Management deferrals, withdrawals and mitigating circumstances

If you wish to defer, withdraw or highlight any mitigating circumstances please contact as soon as possible.

If you have any questions about the IBMS Certificate of Expert Practice in Quality Management please contact